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Leaving an old email address behind?

Every account you opened with it can still send a password reset there. Answer four questions and get a checklist for moving everything off it safely, in the right order.

Your answers stay in this browser. We never see them.

Who provides the old address?
Can you still get into it?
What is it still used for?

Tick any you know of. The checklist covers the rest anyway.

In the end, do you want to…
Answer the three single-choice questions.

How to forward, save and auto-reply, by provider

The steps the checklist uses, each checked against the provider's own help page on Oct 9, 2026. For an internet provider, work or school address, look for the same options in its settings or ask its support or IT team.

Gmail

Forward new mail

Settings → See all settings → Forwarding and POP/IMAP → Add a forwarding address. Click the link Gmail sends to the new address, then pick “Forward a copy of incoming mail to” and Save Changes.

support.google.com
Save your mail and contacts

Open Google Takeout (takeout.google.com), choose Mail and Contacts, and create an export.

support.google.com
Set an auto-reply

Settings → See all settings → General → Vacation responder. Leave the last day blank to keep it on.

support.google.com

Outlook or Hotmail

Forward new mail

Settings → Mail → Forwarding → Enable forwarding, enter the new address and Save. Tick “Keep a copy of forwarded messages” to keep them in the old inbox too.

Microsoft asks you to turn on two-step verification first.

support.microsoft.com
Save your mail and contacts

Microsoft's way is the Outlook desktop app: add the account, then export it to a .pst file. The file holds your email, contacts and calendar.

Outlook.com on the web has no full export of its own.

support.microsoft.com
Set an auto-reply

Settings → Account → Automatic replies (Mail → Automatic replies on some versions) → Turn on automatic replies, write the message and Save.

support.microsoft.com

Yahoo

Forward new mail

Settings → Mailboxes → your mailbox → Auto-forwarding: enter the new address, click Verify and follow the email Yahoo sends there.

Forwarding needs Yahoo Mail Plus. On a free account, check the old inbox every week or two instead.

help.yahoo.com
Save your mail and contacts

Yahoo's privacy controls → Download and view your data → Download My Data, choose Mail, and request the download.

Yahoo can take up to 30 days to prepare it, and the link lasts 30 days.

help.yahoo.com
Set an auto-reply

Settings → Vacation response: switch it on, choose the dates, write the message and Save.

help.yahoo.com

iCloud

Forward new mail

On icloud.com/mail, open the settings menu → Settings → Mail Forwarding, tick “Forward my email to” and enter the new address.

support.apple.com
Save your mail and contacts

On privacy.apple.com, choose “Request a copy of your data” and include iCloud data, which covers email and contacts.

Apple checks it's you first; the copy stays up for 14 days.

support.apple.com
Set an auto-reply

On icloud.com/mail, open the settings menu → Settings → Auto-Reply, tick the box and write the message.

support.apple.com

Questions about leaving an old address

How do I change my email address on all my accounts?

There's no single switch: each company keeps its own copy of your address, so you change it in each account's settings. Start with the accounts that could lock you out (your Apple, Google or Microsoft account, your password manager, your bank and your phone plan), then work through the rest. Searching the old inbox for welcome and verification emails, or your password manager for the old address, shows you which accounts are left.

Should I delete my old email account?

Not straight away. Forward its mail to your new address and watch what still arrives for a few months: each email is an account you haven't moved yet. Close it only when nothing new comes in. Google says nobody can use a deleted Gmail address again, but not every provider promises that, and whoever got the address would receive the password resets for any account still tied to it.

What happens to an email address I stop using?

Free providers close accounts nobody signs in to. Google may delete a Google account that has been unused for two years, and Microsoft closes an account with no sign-in for two years. After that, password resets for any account still tied to the address go nowhere. To keep an old address as a quiet backup, sign in to it now and then.

Can I forward Yahoo Mail for free?

No. Yahoo's automatic forwarding needs a Yahoo Mail Plus plan. On a free account, check the old inbox every week or two instead, or copy the old mail into Gmail with Gmail's one-time import (Settings, See all settings, Accounts and import, Import mail and contacts).

How do I find every account linked to my old email?

Search the old inbox for words like "welcome", "verify your email", "confirm your account" and "receipt", and search your password manager for the old address. Quitlist can do it for you: connect a Gmail or Outlook mailbox and it lists the accounts it finds in sign-up emails, receipts and password resets. The last 12 months are free.